Micky Says: “Only on-line store that,can and will provide tech-support but delivers a perfect ot of the box product that just plugs into the router and works with no configuration, If you need a working 3-g router this is the only place I'd shop.”Leslie C Says: “Your customer service rocks! I was completely ticked off after talking to Sprint Advanced Technical Support and the lady on the other end telling me their USB modems are not supported for accessing the internet with a router. We were in the process of canceling the wireless service with Sprint when I called your customer support person. Thankfully they were answering calls at 10:30 pm mountain time. The gentleman, after directing me to the router setup page, informed me the new firmware had not been loaded on the router. He also instructed me on how to download and install the new firmware. I was up and running within 5 minutes. What do those Sprint Advanced Technical Support people know? Obviously nothing. Thank you again for all your help.”James Says: “Very good! Timely shipment and quick, accurate support with a single phone call.”Steven and Terrie Says: “Hi, I hooked up my ctr-350 this morning (after you confirmed the lower case mac address) to my verizon usb data card. I was simply stunned. everything works! it actually seems faster than the USB direct connect! when i started our other notebook i simply connected to the wifi address and 'voila' i was sitting at starbucks with an expensive hot spot account. We're camped at oliver lee memorial state park in the middle of nowhere new mexico. looking west are the organ mountains and the white sands missle launch facility. at 8 am we watched a missle streak into space. it took 20 seconds to hear the launch noise...; thanks for a piece of great technology.”Adrian Says: “Quality of item was exquisite! Enticing packaging. Remarkably splendid delivery.”MBates Says: “Item excellent, as described; fast shipping; excellent transaction. The very best customer service ever; Customer Service gives the wonderful impression that they live to serve the customer, and there is nothing they would rather do. Thanks!!”Swen Says: “Great company. The fact that they had already upgraded the software says that they understand how to do customer support.”
Leslie C Says: “Your customer service rocks! I was completely ticked off after talking to Sprint Advanced Technical Support and the lady on the other end telling me their USB modems are not supported for accessing the internet with a router. We were in the process of canceling the wireless service with Sprint when I called your customer support person. Thankfully they were answering calls at 10:30 pm mountain time. The gentleman, after directing me to the router setup page, informed me the new firmware had not been loaded on the router. He also instructed me on how to download and install the new firmware. I was up and running within 5 minutes. What do those Sprint Advanced Technical Support people know? Obviously nothing. Thank you again for all your help.”
James Says: “Very good! Timely shipment and quick, accurate support with a single phone call.”
Steven and Terrie Says: “Hi, I hooked up my ctr-350 this morning (after you confirmed the lower case mac address) to my verizon usb data card. I was simply stunned. everything works! it actually seems faster than the USB direct connect! when i started our other notebook i simply connected to the wifi address and 'voila' i was sitting at starbucks with an expensive hot spot account. We're camped at oliver lee memorial state park in the middle of nowhere new mexico. looking west are the organ mountains and the white sands missle launch facility. at 8 am we watched a missle streak into space. it took 20 seconds to hear the launch noise...; thanks for a piece of great technology.”
Adrian Says: “Quality of item was exquisite! Enticing packaging. Remarkably splendid delivery.”
MBates Says: “Item excellent, as described; fast shipping; excellent transaction. The very best customer service ever; Customer Service gives the wonderful impression that they live to serve the customer, and there is nothing they would rather do. Thanks!!”
Swen Says: “Great company. The fact that they had already upgraded the software says that they understand how to do customer support.”